RETURNS / CHANGES / CANCELLATIONS RETURN POLICY 
The terms and conditions described in this policy apply to all products purchased in Greece through the online store www.urbanleaf.gr. 
ORDER CANCELATION
When you place your order through the online store www.urbanleaf.gr, you have the option to cancel your order within the same day you placed the order. For any return of your products you can send us your request in writing by e-mail. For any information you need, you can contact us at the contact details of our site. The products you want to return should be in excellent condition, with closed packaging. You are responsible for the cost of returning the products unless the product is covered by a warranty due to a manufacturing defect. In case you open the package of the product, you should make sure to return it in perfect condition, together with all the parts and components of which it consists. You agree to take care of the condition of the returned products from the moment they are delivered to you until the moment you deliver them to our store or the courier company. Our company is not responsible for defects or poor quality of products available to its customers. All products are received from suppliers packaged. In case a defective product is found in the delivered products, you reserve the right to return and replace it with our shipping costs. In case they are not returned within 15 days then our company may not accept any return or product replacement. In any case, the maximum return period for replacement may not be extended beyond fifteen (15) calendar days from the date of receipt. In addition to the rights provided by the return policy, all rights applicable to consumers are recognized in each case under the existing provisions and laws relating to the contract of sale, as well as any rights arising in connection with the product warranty terms.
TRANSPORTATION OF RETURN PRODUCTS

In case you wish to return goods due to a change of mind, you will be charged the immediate cost of returning the products. The return of the returned products will be possible only from the address that you had stated from the beginning for their shipment and which you have indicated to us in writing.
RETURN OF VALUE RETURNED PRODUCTS
If you meet the return conditions, we will refund the amount corresponding to the value of the goods you return in the same way you made the original transaction unless you wish another way of return for which you must inform us in writing. The return of the returned products will be made as soon as possible. In any case, it will take place after you inform us in writing about the return request of the products and we accept their return as well as if the products have been delivered to the cooperating courier company.